Knowledge Bases; an online library for your business.
A Knowledge Base is a great online tool / resource for your business. Like an online library, KB’s can be very educational for existing clients and establishing your business as a subject matter expert.
A Knowledge Base shows just that, knowledge, in your area of expertise or business. As well as providing a valuable source of information, clients can search articles that you post to answer their questions, concerns and get help.
For example, read a step by step guide on how to configure your iPhone for email, as posted here, learn about recovering back up files, or discover how to install the Pronto! Air dynamic web interface.
Incorporating a KB into your website for your business can help, in more ways than one.
Cody James Miller
Entry filed under: Business Solutions, Fastmetrics Knowledge Base. Tags: business info, Business Solutions, configure iphone, create a knowledge base, creating a knowledge base, customer relationships, fastmetrics, how to guides, increase online exposure, knowledge base, online library, online resources, online tools.