Most people only have Microsoft Outlook at a single location.
To access Microsoft Outlook email remotely, people use a Virtual Private Network (VPN) client, or tools like GoToMyPC from home.
Alternatively, Fastmetrics customers can use the Fastmetrics hosted web browser to access their email from the internet (webmail), with an Outlook interface.

If you are a Fastmetrics client, or would like to know how to improve document upload speed with Microsoft Outlook, or access Outlook email from multiple locations, follow the steps below.
Essentially, the point is to create a local cache of data replicating all the data on the mail server.
Thus, performance to a local user is greatly enhanced.
Before continuing, make sure that you will not be using the computer for about 2 hours as it might take at least this time or more to fully sync all the folders.
During syncing, it might seem like Microsoft Outlook is frozen, and you will not be able to use it.
This will only happen once!
Complete these steps over lunch or at the end of the day.
The first time you change these settings, Microsoft Outlook will sync the entire folder to the local computer to speed up performance.
Doing this will keep your local computer up to date always & performance will greatly improve.
Log into Microsoft Outlook, (the location of the program will vary), find it by following this path, (if not on the desktop).
- Click Start
- Select All Programs
- Highlight Microsoft Office
- Double click on Microsoft Outlook
You might find a desktop short cut, you can double click on it to open Outlook, you might also find it on the start menu, or maybe in all 3 places.
To set up access from different computers for Microsoft Outlook, follow these steps.
1. Click on Tools, Email accounts.
2. Now select “View or change existing email accounts” . Then click “next”.
3. Double click Communigate, DO NOT click Finish.
4. Click the Advanced tab at the top.
5. If you access you account from more than one location select “Global Microsoft Outlook Application Data folder (Roamed)” if not, select “Local Microsoft Outlook Application Data folder”.
6. Click OK.
7. And now click finish.
8. If you see the MAPI progress bar, wait until this process is complete. Do not interrupt your system at it may cause errors.
9. Make sure that you restart Microsoft Outlook to see the changes.
10. Select the mail folder.
If you did not see the progress bar last time, you will see it this time.
Let the sync process complete, remember not to interrupt your system.
REMEMBER this is only going to happen once!
If you see nothing happening, leave the computer alone, it is synchronizing.
11. Process complete.
You can now access Outlook from different places, remotely, on the road, wherever there is an internet connection.
Access it with the webmail;
- http://mail.[yourdomain].[com]/ or;
- http://mail.[yourdomain].[com]/Pronto or;
- log in from the Fastmetrics server; http://mail.fastmetrics.com
Alternatively, access it from your desktop using the faster local cache with Microsoft Outlook and its features.
Ana Guillen
Technical Support Team
